When the Smart app crashes, there are various solutions.


  • Close the app and restart it.
  • Update the app in your app store. Older app versions can cause cause a non-functioning app.
  • Remove the app and download it again.
  • Update your smartphone to the latest software update. It is possible that the app does not work optimally with an outdated software version of your operating system.

The app crashes and I receive an error message

Please submit a new support ticket and mention the error.